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Member Profile

Gregory PetitBon (24 Yrs in the industry)
Operations Lead/Vice President
Citizens Bank

Past:

GTECH Corp
Putnam Investments

221 Connections

Company Details

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Citizens Financial Group

Citizens Financial Group, Inc. is a British-owned American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Illinois, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Citizens is a wholly owned subsidiary of The Royal Bank of Scotland Group (RBS), whose headquarters are in Edinburgh, Scotland. Following the financial rescue of RBS, the company's controlling shareholder is currently the British government. As of 2011, Citizens was the 15th-largest bank in the United States.

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Editorial Contributions

Gregory PetitBon, Manager - Workforce Analytics, Blue Cross Blue Shield of Rhode Island Shares His Thoughts On Contact Center Best Practices

Gregory PetitBon will be competing for a World Championship from ContactCenterWorld.com in Las Vegas in November of 2014. We caught up with him and asked honest questions about his experience at the Americas conference.
August 5, 2014