Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Marco Liz
International Director
0
MEMBER
Gerry de Graaf
Managing Director
2
MEMBER
Rudzani Mudau
Workforce Manager
0
MEMBER
Slavena Summerfield
Head of Call Center
396
MEMBER
Aleksandar Sandic
Partnership Manager
2

Member Profile

Gregory PetitBon (25 Yrs in the industry)
Operations Lead/Vice President
Citizens Bank
Past:GTECH Corp
Putnam Investments
221 Connections

 

Company Details

Citizens Financial Group, Inc. is a British-owned American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Illinois, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Citizens is a wholly owned subsidiary of The Royal Bank of Scotland Group (RBS), whose headquarters are in Edinburgh, Scotland. Following the financial rescue of RBS, the company's controlling shareholder is currently the British government. As of 2011, Citizens was the 15th-largest bank in the United States.
            (add)  
Showing 1 - 1 of 2 items

Editorial Contributions

Gregory PetitBon will be competing for a World Championship from ContactCenterWorld.com in Las Vegas in November of 2014. We caught up with him and asked honest questions about his experience at the Americas conference.
August 5, 2014
 2

Raj Wadhwani 🍁 | ContactCenterWorld

Gregory ...a WFM Superstar!

August 5, 2014 7:46 AM EST
 6189 

Personal Board

Grace Heny | Contact Center Indonesia

Hi Greg, how's the Conference ? Grace Heny

June 22, 2014 3:39 AM EST

Personal Awards

ContactCenterWorld - Top Ranking Performers Awards World Finals 2014: Ranked #1 for Best Contact Cen...
(view more)

November 15, 2014 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #1 for Best Contact Center ...
(view more)

June 20, 2014 12:00 AM
Showing 1 - 2 of 4 items
Search for Members

Contact List

Elif Diplen Birol ContactCenterWorld
(Verified Admin)
Dian Sahri Ramadhan PT. Bank Central Asia, Tbk
(Verified Admin)
Tanay Tunçsoy Pusula Customer Experience
(Verified Admin)
Danny Singer Noetica
(Verified Admin)
Rikrik Mudzakir PT. Infomedia Nusantara
(Verified Admin)
Michael McBride APM
(Verified Admin)
Grace Heny 168Solution
(Verified Admin)
Showing 1 - 7 of 221 items

Personal Blog

Hi Folks, I'm am sure that many of you have been in a situation where you have a service gap that yo... Read More...
 1292 
Made it home safe from the 2014 Americas conference.  When I attended this conference 3 years a... Read More...
 2
 1177 
Virtual Hold is getting a ton of love at the CCW conference.  Glad to see a tool that we just r... Read More...
 950 
Showing 1 - 3 of 5 items
Submit Event

Upcoming Events

The 19th EMEA Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 8155 
The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 8143 
The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 3067 

Industry Champion Award Leaderboard

Most active award entrants in the past 48 hours! - Vote for Others / About Program
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =