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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Scotiabank is one of Jamaica's leading financial institutions with a customer base of approximately 1 million clients. Our energies are focused on individual customers, employees, shareholders, and on building a strong community presence. We have over 40 branches across the Island and the Scotia Group is comprised of core banking business, insurance and investment subsidiaries as well as a building society (mortgage company). The Regional Contact Centre provides world class service to all our Scotiabank customers across the English Caribbean region to help increase customer loyalty and improve sales performance of Scotiabank. We provide integrated customer service and sales support to our retail and small business banking customers, by offering 24/7 telephone and electronic customer service support as well as proactive cross-sales offers.Please Login (add)