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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Deliver induction, sale and management skills training Review and analyse all training materials and recommend improvement where needed Evaluate individual and group training needs Design, administer and analyse training evaluations Lead, motivate, and supervise trainees through both group training and one on one coaching. Responsible for the facilitation and delivery of training to call center personnel.Please Login