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Member Profile

Godfred Ani Amponsah Appiagyei (7 Yrs in the industry)
Executive Director
Sprung Gruppe Limited
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About Me, My Hobbies & Interests!

I have extensive experience working in customer service and sales roles, with a proven track record of providing exceptional support and building strong relationships with clients. As a Customer Service Representative for 888holdings, I gained valuable experience in the online gaming industry. I was responsible for handling customer inquiries, resolving issues, and providing timely and accurate information. My excellent communication skills enabled me to effectively assist customers with a range of queries, ensuring their satisfaction and loyalty. I love to read and interact and network well with people, great football fan and do lot of aerobics when necessary 🤣🤣🤣🤣😃 During my time at Grupo noa, I continued to refine my customer service skills in a different industry. As part of the team, I handled customer complaints, resolved conflicts, and provided support throughout the buying process. I consistently met and exceeded sales targets through my ability to understand customer needs and offer suitable solutions, thus contributing to the company's overall success. In addition to my customer service roles, I also worked as a Country Sales Representative for Instat Football, where I combined my sales expertise with my passion for sports. In this role, I actively pursued new business opportunities, built strong relationships with clients, and successfully closed deals. Through my comprehensive knowledge of the football industry and excellent presentation skills, I effectively communicated the value of Instat Football's services, resulting in increased sales and revenue. Currently, I am engaged in consultancy work which allows me to utilize my extensive knowledge and experience in customer service and sales across diverse industries. As a consultant, I provide strategic insights, develop customized solutions, and offer guidance to companies seeking to improve their customer experience and sales performance. My ability to adapt to different organizational cultures, analyze data, and deliver practical recommendations has been instrumental in helping clients achieve their goals. Overall, my background as a customer service representative and sales professional, combined with my consultancy experience, has equipped me with a comprehensive skill set in building strong customer relationships, achieving sales targets, and providing valuable insights. I am highly motivated, adaptable, and always strive for excellence in delivering exceptional results.

Company Details

Sprung Gruppe is a business Outsourcing and creative agency that prides itself on the service we provide to our clients with quantifiable outcomes and customer service that aligns with the latest market demands and the achievement of harmonized business goals, Delivering creative solutions that meet client objectives, Establishing and strengthening brand identity for clients, Business advancement solutions and campaigns through Customer service training and advice, Social media, market research, Mystery shopping and surveillance, Accounting and Finance and Graphics designs. We always work with the best brains that achieve the results.

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