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Member Profile

Hailey Corr
Senior Marketing Manager
Vistio
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About Me, My Hobbies & Interests!

I am a multifaceted professional with a career that has focused on the emerging technology services industry. I was the Content Manager for Future of Sourcing Digital and the Marketing Content Manager for Sourcing Industry Group (SIG) where I handled event marketing and strategy. I was the Senior Marketing Manager for HFS Research and am currently the Senior Marketing Manager for Vistio, a contact center software that reduces the guesswork and stress for both agents and managers–simplifying their work, streamlining processes leading to great customer service.

Company Details

At Vistio, we believe improving contact center metrics requires not only great technology but also the expertise to implement it in a way that simplifies the end user’s experience. So, we provide a contact center technology platform that reduces the guesswork and stress for both agents and managers–simplifying their work rather than complicating it. The result is specific and measurable improvements in your KPIs in just 90 days, and ultimately uniform and accurate customer service, an improved agent experience, and greater control over your contact center performance.

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Editorial Contributions

Contact center metrics are a valuable tool in assessing the efficiency and performance of your contact center but there are other, more subtle indicators of issues that are negatively affecting customer experience (CX). In this article, we lay out the often-overlooked signs of process breakdown occu...
June 23, 2021 5:00 AM
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