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Member Profile

Hendry Shai (23 Yrs in the industry)
Head Of operations
Itelbpo
12 Connections

Company Details

Island Outsourcers manages Contact Center and Back Office operations in a variety of industries. Our experienced management team ensures that consistent world-class service levels are upheld.

Our core management team is comprised of experienced and committed individuals with over 25 years of engagement in the service sector. We have distilled and integrated five core values that effectively drive our service delivery to clients: reliability, accountability, awareness, service and loyalty. Our hiring process is highly focused on identifying, selecting and retaining an exceptionally driven talent base of agents, back office workers and support staff who are passionate about care.

The relationship between Island Outsourcers and each of our BPO clients is managed with both confidentiality and independence. Our commitment to individual attention to the end consumer ensures that your brand perception remains top-of-mind. Our management philosophy is crafted around a specialization practice to further ensure the highest level of service delivery and client enchantment.


https://itelbpo.com
 
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Sharon Price ContactCenterWorld
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Esteban Creasey ContactCenterWorld
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Tyler Zawacki ContactCenterWorld
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Daniel Persuitte MassMutual
(Verified Admin)

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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

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