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Member Profile

Ian Colville (22 Yrs in the industry)
Product Manager
Aculab
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About Me, My Hobbies & Interests!

Product Manager for Aculab - UK-based specialist provider of renown enabling technology (voice media processing hardware, software and cloud telephony platform) for building call/contact centre applications and systems. Products used by many technology players in the industry - worldwide

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Editorial Contributions

4 reasons why you need automatic speaker verification
July 11, 2018
 3187 
Anyone doing business in the call centre or contact centre sector, regardless of their vertical market focus, will be aware of the Payment Card Industry standards. Many will be concerned with technology solutions, either from a user point of view, or from the perspective of a vendor or solutions pro...
December 29, 2014
 11398 
How TTD technology is enhancing our call centres
December 2, 2002 9:41 AM
 25287 

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February 8, 2016 6:50 AM
Payment Card Industry standards - how to eliminate PINs from recordings in Contact Centres - blog post: http://www.aculab.com/pci-pci-question/7381/
October 29, 2014 7:13 AM

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