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Member Profile

Irshad Latif (15 Yrs in the industry)
Customer Care Queue Management Supervisor
Vodafone Fiji
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Company Details

Established in 1994 to operate in Fiji as the first mobile telecommunications operator.Vodafone continues to be the mobile communication of choice to over 760,000 Fijians offering mobile telecommunications in the country. We keep our customers connected to one another and the world. Vodafone continues to the lead the mobile technology in the country with the rollout of 4G plus network and recently the testing for pre 5G network. With the proliferation and adoption of smart handsets and smart device, a whole new world of opportunities are now possible with the Internet of Things. As the convergence technology takes a greater stronghold, mobile phones have become the most powerful device connecting people, industries and the world. Vodafone Fiji is moving beyond boundaries. Working in partnership with parent company, ATH Group, Vodafone has now spread its reach in the region with the acquisition by ATH of Bluesky as a teleco operator with operations in Samoa and Cook Island. All these operations are managed by Vodafone on behalf of the ATH group. Vodafone also has management contract for ATH Kiribati, Vanuatu, Samoa, American Samoa, Cook Island and New Zealand as well. This position puts Vodafone Fiji as a strong regional player offering competition, choice and high quality mobile products and services for the consumers in Fiji and the Pacific. Amongst the many achievements, being recognized with Global Performance Excellence Aw
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ContactCenterWorld - Top Ranking Performers Awards APAC 2019: Ranked #4 for Best Contact Center Supe...
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July 20, 2019 12:00 AM
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