Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Member Profile

EXECUTIVE MEMBER
İsmail Karakas (17 Yrs in the industry)
Founder
Academy Call Center
     (Verified Admin.)14 Connections

NEW!

About Me, My Hobbies & Interests!

I started my career as Florence Nightingale Hospital Call Center officer. Within 2 years, I worked as a Team Leader and Call Center Manager, respectively. I worked as Florence Nigtingale Hospital Call Center Manager for 1 year. As of July 2010, I started my duty as Medicalpark Bahçelievler Hospital Call Center Assistant Manager. As of October 2011, I made presentations on the response of Istanbul and Bursa hospitals calls by the center, personnel recruitment, personnel training, call center program reporting and the new formation. I performed the call center installations of hospitals. At the same time, I took part in the establishment and management of external call organizations such as Sales Operation, Patient Follow-up Center Operation, etc. As of March 2016, I have been working as the Call Center Group Manager in Kolan Hospitals Group. In Kolan Hospitals Group, I set up the Call Center, recruited Inbound and Outbound personnel, established the Sales and CRM teams. I am producing projects. After working as a Contact Center consultant at All Hyigene Company as of November 2018, I established the KRK Academy Call Center Training and Consulting company as of January 2020. Currently, we have a team of 30 people who manage the Call Centers of 5 Hospitals and we provide call center consultancy to 4 hospitals.

Company Details

With 15 years of industry experience , KRK Academy Call Center offers the Contact Center solutions your company needs in the fastest way. KRK Academy Call Center provides 24/7 service in Turkish, English, Arabic, French, Spanish, Italian, Russian, German and Chinese languages ​​with its experienced staff. With the KRK Academy Call Center, you can get service without the cost of installation and personnel, or you can do your job quickly with the seat rental model.
outbound call services
Voice response systems
Call center software solutions
Voip services
Social Media Ads, Google ADS Ads, SEO, Website setup
Reporting services for your company
You can do things like.


CONTACT US
 
        (add)  

About us - in 60 seconds!

Search for Members

Contact List

Fred Stacey Cloud Call Center Search
(Verified Admin)
Allard de Muinck Keizer WorkGenda
(Verified Admin)
Raj Wadhwani ContactCenterWorld
(Verified Admin)
Sharon Price ContactCenterWorld
(Verified Admin)
Tyler Zawacki ContactCenterWorld
(Verified Admin)
Faran Niaz CX FUTURE
Laura Cameron-Crichlow ONQ
(Verified Admin)
Showing 1 - 7 of 14 items

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The most important day of the year for the CC & CX industry in the world!

We are proud to announce the winners of The 2022 '17th Annual' Global Top Ranking Performers Awards, The World's Most Prestigious Awards in the industry! Read More...
 485 

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =