
Customer Experience Manager
Lawyered Up
Past: | Standard Bank |

Past: | Standard Bank |
A dedicated and results-driven Manager with a highly successful background in the achievement of profitable business growth through the creation and execution of successful service strategies. With 16 years experienced in working with leading products in the competitive banking and financial industries with the primary focus on exceeding expectations for customer service delivery while ensuring optimum brand impact. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurised and challenging working environments.
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