A dynamic leader in customer and patient success delivery along with issue resolution with applied experience across both intimate and large-scale operations. Experience of leading teams across ALL regions of the globe. Is recognized as a customer and patient ambassador who will drive best in class service models across a diverse portfolio. Experience across all aspects of contact center operations (including Telehealth direct to patient transformation), P&L management, service excellence on a national and global scale. A trusted partner who will drive innovation to deliver high value along with a low effort patient and customer experience.