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Member Profile

EXECUTIVE MEMBER
Jaya Saputra (7 Yrs in the industry)
Operations Governance, & Partnership Senior Lead
Tokopedia
     (Verified Admin.)73 Connections

 

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About Me, My Hobbies & Interests!

Professional with demonstrated history of working in e-commerce, Customer Operations & Excellence Function focusing on Customer Service, Vendor Management, Budget & Financial Control, & Corporate Governance. Jaya currently combining his knowledge and experience in Tourism Industry with Customer Experience, Customer Care and Service Excellence in one of the Indonesia's biggest online marketplace, Tokopedia. During his venture at Tokopedia, Jaya contributing to company noble cause, 'Shaping better Indonesia through internet' by providing highest level of care and memorable experience for buyer and seller, through best partnership with BPO's, supporting partners, meticulous and comprehensive financial control, and clear corporate governance & compliance deployment. He received his B.A degree in Tourism Destination Studies from the Bali Tourism Institute, and enjoy learning about hospitality, customer experience management, and customer operations & engagement.

Company Details

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology.

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