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Jayanti Zainal (16 Yrs in the industry)
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PT. Bank Central Asia, Tbk
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About Me, My Hobbies & Interests!

Become a finalist from this world contact center award, means: · To prove about impossible is nothing in this world as long as we want to try. · To prove to my superior, company and my country that I deserve to enter this prestige competition. · Never stop to learn to increase the value. · As a next step for my career. · Want to make my family and my team proud for my achievement. · To influence to my team for always having a dream and make it real, because I start it from the dreams. · To have a new experience, new knowledge and new friends to increase my value

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CCW orporate MemberCORPORATE MEMBER
BCA was first founded on 21 February 1957 as Bank Central Asia NV. A lot of things have happened since then-the most significant of all being perhaps the Asian monetary crisis in 1997.

Although this crisis had a tremendous impact on Indonesia's entire banking system, in particular it affected BCA's cash flow and even threatened its survival. Panic rush forced the bank to seek assistance from the Indonesian government. The Indonesian Banking Restructuring Agency (IBRA) took over BCA in 1998.

Thanks to its management's business sagacity and shrewd decision making, full recovery was accomplished later in the same year. In December of 1998, third-party funds were back at the pre-crisis levels.

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2021: Ranked #1 for Best Customer Se...
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