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Member Profile

Jean Michel Cateaux (19 Yrs in the industry)
Manager - Process Excellence
STARTEK South Africa
91 Connections

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About Me, My Hobbies & Interests!

My name is Jean Michel Cateaux. I am a Process Excellence Manager at Startek South Africa. I am certified Project Quality Manager & Six Sigma Practitioner. In 2017, I completed my MBA in Business Strategy. I am very passionate about improving business results and i believe that through constant inovation, i can continue to contribute to the rapidly growing Contact Center Industry globally.

Company Details

STARTEK South Africa

StarTek is the customer care expert in business process outsourcing. Our job is to improve and manage the customer experience for our clients. StarTek’s suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and more. We offer clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore, near shore, offshore and virtually through its [[Blocked Email]] workforce.