MAXIMUS is a leading provider of government services worldwide and is devoted to providing health and human services program management and consulting services to its clients. The Company has more than 6,500 employees located in more than 220 offices in the United States, Canada, Australia and the United Kingdom. Additionally, MAXIMUS is included in the Russell 2000 Index and the S&P SmallCap 600 Index.Please Login (add)
Being instructed to cut costs is never an easy thing. Pressure exists to do things faster, more efficiently and at a lower price. ContactCenterWorld.com sought out the advice of some of our members and asked: What tip or piece of advice would you give to a contact center leader who is under pressure... October 8, 2015 5:00 AM
Recognizing staff performance has been a part of the contact center industry for some time, but how do you do it properly in order to get the most out of it from a management and staff perspective? We asked our members "What should every contact center do when it comes to recognizing staff performan... September 8, 2015 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...