Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

Member Profile

Jeff Ellis (26 Yrs in the industry)
Managing Partner
JellisEnterprises, LLC
     (Verified Admin.)
Past:Trans Union
1 Connection

 

Company Details

JEllis Enterprises, LLC was created as a single source of expertise to help financial institutions become secure from Cybersecurity threats and to maximize efficiency from Customer Service center operations.

Cybersecurity threats are top of mind for all executives in today's environment and the rise in data breach occurrences is daunting. The problem is that most organizations see Cybersecurity as an IT issue rather than a business exposure problem. We help businesses identify, prioritize, mitigate and remediate risk through a comprehensive Cyber maturity assessment process that spans an entire organization.

In addition, Customer Service seems to have lost its edge. Most organizations continue with the same process over and over expecting improved results often leading to Associate and Leadership churn. With the ongoing cycle of changes occurring throughout Financial Services, from economic cycles to Fintech disruption, customer engagement is an imperative business function that must perform at an optimal level. By embedding a tailored Management Operating System that involves, Leader training and skill certification, Collector/Associate training and call skill certification, proprietary performance measurements, and an in house process for sustaining high performance we are able to help organizations maximize and sustain performance and ROI from their call center operations.

    (add)  

ABOUT US IN 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =