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Member Profile

Jeff Foley
Director of Product Marketing for Customer Service Applications
Pegasystems

Company Details

Pegasystems

Pegasystems Inc. (NASDAQ: PEGA) provides software to automate complex, changing business processes. Pegasystems, a provider of unified process and rules technology, gives business people and IT departments the ability to use best processes across the enterprise and outperform their competition.

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Editorial Contributions

Three Ways to Reduce Customer Effort and Build Customer Value

How hard is it to be your customer? If your service organization is like many others, you put too many obstacles between a customer inquiry and its successful resolution. How can you reduce customer effort and build up the long-term relationship with your customers?
March 31, 2015 5:00 AM