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Member Profile

Jeff Velodota (32 Yrs in the industry)
Director of Sales and Marketing
Telecom, Inc
     (Verified Admin.)9 Connections

 

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About Me, My Hobbies & Interests!

A career call center veteran, I started my time in call centers as a Freshman in College in 1987. I began working for a newly incorporated call center, as their third employee. I spent 21 years at this company, serving in most capacities but primarily in the management of operations, client services and sales. I have continued my journey working for other leading contact centers helping to foster new business partnerships in the role of business development while opening offices throughout the USA - applying my knowledge in a consultative format to business challenges for my employers and clients alike.

Company Details

Telecom, Inc. is a provider of outsourced contact center solutions. Based in the San Francisco Bay Area and in business since 1993, we are privately owned and operated. We operate as a mid-size boutique provider offering both the personal attention our partners require and the capacity to support their growth needs.

All Telecom Inc. employees are located in the United States and are specialists, offering experience, maturing, and education to the programs they are assigned to. Our combination of customized services, cutting-edge technology, and operational expertise enables our clients to increase revenue, reduce costs, and build successful customer relationships.

Telecom Inc. provides both inbound and outbound solutions. We provide both live voice and digital solutions, interacting with customers by way of phone, email, chat, social platforms, and technology. We're open 24/7/365 and offer multilingual representatives and management alike. Dedicated and shared delivery teams are offered here.

We provide unbridled access to our management team, and executive team, all working together closely to deliver the quality and metric-based results we're tasked with and committed to. Our commitment to quality and partnership are differentiating values we are proud to offer.


http://www.telecominc.com
 
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