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Member Profile

Jeffrey Puritt (20 Yrs in the industry)
President
TELUS International

NEW!

About Me, My Hobbies & Interests!

As President of TELUS International, I am committed to service excellence for our global business process, contact center and IT outsourcing clients. In our industry, culture is the differentiator; it’s what drives our spirited teamwork and our customers’ first commitment.

Since joining TELUS in 2001, I’ve delivered strong business outcomes through progressively senior positions across Finance and Administration, IP Applications Business Development, New Product and Service Development, Ventures, and Mergers and Acquisitions.

As Senior Vice-President, TELUS Corp. and President at TELUS International since 2008, I’ve had the privilege to lead what I believe to be the best team in the BPO industry, with over 21,000 inspiring team members who surpass client expectations every day from our offices in Asia, Europe, Central America and North America.

I am especially proud of our global corporate social responsibility (CSR) efforts that are, again, unparalleled in the BPO industry. Not only do thousands of our team members donate their hearts and hands building entire schools and villages from the ground up, but also, so do our clients, many of whom join together with us in our CSR events in a shared sense of social purpose. It is these deeper partnerships between our team and our clients that we aspire to create at TELUS International, all while making a meaningful difference in the communities where we work, live and serve.

Company Details

TELUS International (NYSE and TSX: TIXT) designs, builds and delivers digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

https://www.telusinternational.com
 
             

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Editorial Contributions

When it comes to selecting your Contact Center Outsourcing (CCO) partners, the conventional wisdom “more is better” has undergone an evolution. Businesses are now becoming reluctant to spend the time and effort necessary to manage a large vendor portfolio – especially when it does not provide meanin...
May 4, 2016 5:00 AM
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