I joined Merchants in 2012 as the Digital Marketing Assistant. Now I am the Digital Marketing and Content Manager and find myself always looking for stories in the Contact Centre and BPO industry. I love the digital and social media space because it's always changing. Working with the people in our contact centres inspires me everyday and encourages me to be better.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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