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Member Profile

Jennifer McLeod
VP of Business Development

Teleperformance Canada
(Verified Admin.)22 Connections

Company Details

Teleperformance Canada

Teleperformance Canada offers four modes of outsourcing partnerships (outsourcing, co-sourcing, buy-out & facilities management) that enables you to find the most efficient framework while refocusing on your “core business”.

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Why Has Last Year Been A Challenge?

We know that the last few years have been challenging for many businesses, but we wanted to know why in particular it has been so with the Contact Center industry - and who best to ask but industry professionals.
February 2, 2010

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Contact Center Challenges of 2009

The last several years have been rather challenging for all business sectors, and while on the teeter-totter of recovery, we are still unsure how the future will affect us. We asked contact center industry professionals what has been some of the greatest challenges of the past 12 months.
January 22, 2010

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The Impact of External Events

Directors and managers can do their best to control every facet of the companies they work for, but sometimes the events that can cause the greatest bumps in the road are usually caused by actions beyond their control – external events. Industry professionals discuss the impact of external events on...
January 11, 2010

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