Teleperformance Canada offers four modes of outsourcing partnerships (outsourcing, co-sourcing, buy-out & facilities management) that enables you to find the most efficient framework while refocusing on your “core business”.Please Login
We know that the last few years have been challenging for many businesses, but we wanted to know why in particular it has been so with the Contact Center industry - and who best to ask but industry professionals. February 2, 2010 5:00 AM
The last several years have been rather challenging for all business sectors, and while on the teeter-totter of recovery, we are still unsure how the future will affect us. We asked contact center industry professionals what has been some of the greatest challenges of the past 12 months. January 22, 2010 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...