The Results Companies is a Global Customer Experience Management provider. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail and Energy. With over 7,000 employees in 14 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree.Please Login (add)
Customer Service is paramount in this day in age. It represents your brand and your company's core business. ContactCenterWorld.com asked a select number of members the following: If you had to give just 1 tip regarding the use of technology in relation to improving customer service, what would your... November 10, 2015 5:00 AM
ContactCenterWorld.com sought out some of its members to find out if they believe there is a correlation between the service you receive as a consumer and your loyalty to the supplier? The answers really help you see how your front end staff really do represent the company and it's brand. November 9, 2015 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...