Customer Service Director
Oi
Past: | Telefonica Brasil Telecom |
Past: | Telefonica Brasil Telecom |
Mr. SantAnna is an engineer with executive MBA at Coppead (top university in Brazil) and a specialization at Thunderbird School of Global Management. He is the head of Customer Service at Oi, Brazil’s leading telecommunications service provider. He is responsible to support more than 70 Million customers leading a contact center with 40,000 people, the biggest in Brazil.
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