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Member Profile

EXECUTIVE MEMBER
Joe Holt (17 Yrs in the industry)
BPO Operations
Frontline Managed Services
     (Verified Admin.)
Past:Quest Software
Startek
Teletech
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NEW!

About Me, My Hobbies & Interests!

As an experienced professional with over 15 years of experience in the BPO industry, I have held numerous roles and developed a deep understanding of the sector. I am also a Master Black Belt in Six Sigma methodology. This has allowed me to develop a keen eye for identifying opportunities for improvement and implementing effective solutions to drive growth and success. One of my other areas of expertise is site build outs onshore and "near shore". I have worked extensively on projects to establish new sites and expand existing ones, bringing a high level of strategic planning and execution to these initiatives. Throughout my career, my passion has always been leadership development, I believe that a strong culture is critical to the success of any organization, and I have dedicated my career to helping organizations cultivate a culture of growth, collaboration, and innovation. Through my work developing leadership programs, I have seen firsthand how effective leadership can transform an organization, and I am committed to helping leaders at all levels of the organization develop the skills and mindset necessary to drive success. I believe that a strong organizational culture is built on a foundation of trust, transparency, and open communication. By fostering a culture of openness and collaboration, organizations can create an environment that encourages innovation, creativity, and continuous improvement.

Company Details

Frontline Managed Services is committed to supporting a diverse workforce where business results are achieved through the collective skills, abilities and talents that drive our success. Through respect for one another, our clients and our business partners, we foster an environment of respect and fairness in all our business interactions. Together we are building a workforce for individuals who are like-minded in our commitment to exceptional customer service.

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