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Telerx, headquartered in Horsham, PA, is a leading provider of customer care solutions. From its contact centers in Pennsylvania, Texas, North Carolina, Canada, the Philippines, Europe and Latin America, Telerx’s 2000+ associates focus on innovation and insight to drive business results and help companies maximize their customer relationships and build brand loyalty.Please Login
In your opinion, do you believe the customer service you get today from other companies is better or worse than it was, say 5 years ago? We asked this very question to some of our members, and here are the answers... September 28, 2009 5:00 AM
For people who work in the Customer Service Industry, it's easier to detect when one receives excellent service, or dreadful service. When contact center professionals were asked what their thoughts were on the quality of service from other industry sectors, they were quick to point out the good an... September 18, 2009 5:00 AM