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Member Profile

Jolene Damian (2 Yrs in the industry)
Marketing Coordinator

DiRAD Technologies
(Verified Admin.)54 Connections

NEW!

About Me, My Hobbies & Interests!

As marketing coordinator of DiRAD Technologies, Inc. I enjoy helping grow awareness of our brand across the US. DiRAD has over 36 years of experience in Contact Center, Outsourced Call Center, VoIP, Chatbots, and IVR. We're proud to offer unified communications solutions to government agencies and private sector businesses alike.

Company Details

DiRAD Technologies

DiRAD implements technology solutions including call center software, outsourced customer care, Interactive Voice Response (IVR), mass messaging, and AI-based, omnichannel chatbot & voicebot technology.

https://www.dirad.com

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New 2021 Membership

Editorial Contributions

IVR vs. Voicebots – Which One do I Use?

How many customers are you missing out on because you lack the resources to interact with them 24 hours a day? You might be ready to consider automating your communications to capture those contacts that usually walk away because they can’t reach you.
March 29, 2021 5:00 AM