Am a contact center Senior Manager with over 10 years experiences working in reputable Telecom company in East Africa. Am managing a pool of 500 employees currently providing end to end customer experiences. Working with a world class BPO company for 10years. Contact center has been a rewarding work place for me and am looking forward to transform myself within the industry while making sure that my local community benefits for my being into the industry and capitalize into the knowledge and expertize acquired.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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