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Member Profile

Jordan Brown
Founder & General Manager
Omnie Integrated Services
     (Verified Admin.)60 Connections

   

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About Me, My Hobbies & Interests!

An innovator in the customer service space, Jordan has a passion for world-class service. This passion can be traced back to Club Med Resorts, where he began his career, before moving on to Carnival Cruise Lines. Managing large service teams on 5 different continents, Jordan gained unparalleled experience in the hospitality industry, establishing himself as a respected service leader over his 6-year career abroad. Jordan realized the importance technology will play in the future of customer service, so he took his knowledge and ideas to Buyatab Online Inc. Leading a dedicated team for 7 years, Jordan transformed customer service at Buyatab as the company became the fastest growing technology company in Canada. Driven by a mission to make premier customer service available to all businesses, Jordan is known for his customer service, management, and leadership expertise. While his work experience has taken him around the world, Jordan is proud to call Vancouver home. Outside the office, you’ll find Jordan skiing, golfing, and spending time with his dog, Biggie.

Company Details

Omnie is driven by a mission to make premier customer service and leading technologies available to organizations of all sizes. Omnie’s North American-based brand ambassadors support voice, SMS, email, contact form, live chat and social media. For digital communications, Omnie offers both live chat and automated customer support, 24 hours/day. With clients in the United States, Canada, and Europe, Omnie provides customer service to brands all verticals including eCommerce, health & wellness and hospitality, tech, and travel.

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