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Member Profile

Jorge Conde Rendeiro (1 Yrs in the industry)
VP Marketing & Board Member
GoContact
     (Verified Admin.)177 Connections

 

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About Me, My Hobbies & Interests!

VP Marketing at GoContact. He is passionate about new business opportunities promoted by the digital economy, new consumer behaviors, and new technologies. With more than 20 years of experience in the customer experience, Contact Center and the digital industry. He worked in the insurance sector, where he always sought to lead the transformation of large groups in the B2C or B2B2C industries, to connect the traditional world with new players. With an MBA in Marketing Management from ISCTE, he has come to lead teams of up to 500 people that produced significant business results, having won national and international awards in the area of ​​Customer Experience. Known for achieving goals, managing teams, and rewarding performance, he has worked for groups such as: Liberty, AIG, MetLife and is currently Vice President of Marketing and Board Member at GoContact. Part of his business background comes from the broad vision of the international market that he has been acquiring in the 30 years that endorse him as a tireless traveler within and outside of his professional profile. Well, he was born in Lisbon, lived in Macao and Moscow and currently resides in Madrid. He has worked in 7 countries on different continents.

Company Details

GoContact is a cloud-native Contact Center as a Service solution with integrated Omnichannel and Artificial Intelligence solutions.
It has all the functions of a next-generation Contact Center platform, such as IVR, ASR, Inbound / Outbound Services, Scripts, Tickets, Chat, RRSS, CRM, Reporting / Analytics, Quality, E-learning, SMS, Text to Speech, and other functions.

After more than seven years in the market, it is characterized by guaranteeing operations' security and robustness and reducing the technological complexity in Contact Center management, eliminating barriers between people and technology.


https://www.gocontact.pt
 
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