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About Me, My Hobbies & Interests!

My main job function is to explore sale channels and business partnership for Prilink's Cloud Traffic Meter. It provides a complete cloud view based on traffic mirroring from AWS, AZURE and others supporting VXLAN. I also participate in the design of SIP-trunk, PRI and IP network traffic monitors that will detect any endpoint anomalies and improve network security.

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Prilink collects network metadata directly from network demarc point or mirror port and build a full stack of contact center analytics from ground up, giving an authentic view of network traffic, both in the cloud and onsite. You can visualize all forms of customer interactions from the network side, and quickly identify and resolve network connectivity, call blockage, quality and security issues that are out of the scopes of internal analytics.

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