
Chief Executive Officer
Australian Customer Experience Professionals Association (ACXPA)
Past: | Australia Post |


Past: | Australia Post |
I'm a contact centre and customer experience (CX) professional with 30 years of experience working across a range of senior roles in both the private and public sectors in Australia and the Asia-Pacific region. I'm now fortunate to lead the Australian Customer Experience Professionals Association (ACXPA) that connects the contact centre, customer experience, digital experience, customer service and employee experience professions in Australia to create better customer, business, career and industry outcomes.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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