Karen de Castro | Personal Profile from ContactCenterWorld.com

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Company Details

Acquire Business Process Outsourcing

Acquire BPO is a global business outsourcer with 7,000+ staff and 15-years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail.

They have delivery capability in Melbourne, Manila and Santa Domingo and their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition. They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program.

Acquire is an entrepreneurial business that is experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”.

They are Safe – They are Flexible – They Innovate

In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services.

Acquire BPO is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy

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