An avid fan of nature, I live in one of the least walkable cities in the US (Los Angeles) and find some of the prettiest walks. I hike, take photos and am such a bibliophile that I actually own a bookstore - but that is another conversation. I moved from books to AI and I'm happy with both the juxtaposition and the transition. I see things as stories and now that I help people advance their own plots from manual to automated, don't be surprised if I make your contact centers just a little bit more fun than you thought they could be. I'm helpful like that.