Ken Persson | Personal Profile

Company Details

Nordic Homesourcing AB

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Editorial Contributions

Do Home Agents Really Work?
It has been several years since the initial push for remote agents started, and even though the technology has much improved and the advantages are numerous, there is still debate among many companies whether the at-home agent is the wave of the future...
September 17, 2009 5:00 AM
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Always Room for Improvement!
There’s the old adage that no matter how good you think you are, someone out there is still better. This not only applies to the individual but the business community as well. To stay competitive, contact centers must continually find ways to improve service and work conditions. What other areas ...
July 22, 2009 5:00 AM
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EUROPE, MIDDLE EAST & AFRICA - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
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