rostrvm software systems support inbound, outbound and blended management of live and automated telephone calls and multimedia contacts.
rostrvm’s innovative desktop presence drives efficient process and best practice by making awkward IT systems easy to use – in the back-office as well as in your contact centre.
Our unified administration and management information environment gives you control and makes business performance visible.
With customers spanning businesses and industries in both public and private sectors we work hard to understand your requirements and aspirations – technical, functional and commercial – and rostrvm enhances your existing technology. So, no big infrastructure changes – just add rostrvm.Please Login (add)
We know that the last few years have been challenging for many businesses, but we wanted to know why in particular it has been so with the Contact Center industry - and who best to ask but industry professionals. February 2, 2010 5:00 AM
The last several years have been rather challenging for all business sectors, and while on the teeter-totter of recovery, we are still unsure how the future will affect us. We asked contact center industry professionals what has been some of the greatest challenges of the past 12 months. January 22, 2010 5:00 AM