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Member Profile

Kendal Toler (15 Yrs in the industry)
Director
MassMutual
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NEW!

About Me, My Hobbies & Interests!

As a leader, hiring manager, and director in the contact center, I have a passion for employee engagement and development. Since starting in my new Director role, I have partnered with multiple team members to assist them with taking the next step of their career including internal promotions within the call center and others that have transitioned to different parts of the organization. Being given the opportunity to share my best practices and tips for success amongst a group of team members feels rewarding and gives me great satisfaction. Not only have I received high accolades from my team, internal partners, and peers, I was awarded the top performance rating in the Company (typically only 5% or less receive this rating).

Company Details

Founded in 1851, MassMutual is a mutual life insurance company that is run for the benefit of its members and participating policyholders. The company has a long history of financial strength and strong performance, and although dividends are not guaranteed, MassMutual has paid dividends to eligible participating policyholders every year since the 1860s. With whole life insurance as its foundation, MassMutual provides products to help meet the financial needs of clients, such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. In addition, the company's strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives.
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2017: Ranked #2 for Best Contact Cen...
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