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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
The VoxPeritus team brings contact center voice experience spanning twenty-five years.
We have successfully designed, procured, delivered and managed contact center technologies including latest generation Speech Recognition, Speech Analytics, SIP enabled VoIP ACDs, IVRs, Unified Communications, and Social Media.
Our experience has placed us on "both sides of the desk" as buyers, sellers, and third party advisers. Our ability to distill data provided by vendors into meaningful information has considerable value in a business climate where every dollar spent is precious.
Furthermore, we have managed contact center staff and supervisors in several global award winning contact centers. Therefore, we understand all of the effects of implementing these technologies, both positive and negative. We will work with you to implement positive changes for your employees' benefit, and mitigate or eliminate the negative effects.
The VoxPeritus team shares a deep passion for the value that we help our clients achieve. Therefore, your unique requirements and our strong understanding of your operational and strategic realities drive the solutionPlease Login