Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
The VoxPeritus team brings contact center voice experience spanning twenty-five years.
We have successfully designed, procured, delivered and managed contact center technologies including latest generation Speech Recognition, Speech Analytics, SIP enabled VoIP ACDs, IVRs, Unified Communications, and Social Media.
Our experience has placed us on "both sides of the desk" as buyers, sellers, and third party advisers. Our ability to distill data provided by vendors into meaningful information has considerable value in a business climate where every dollar spent is precious.
Furthermore, we have managed contact center staff and supervisors in several global award winning contact centers. Therefore, we understand all of the effects of implementing these technologies, both positive and negative. We will work with you to implement positive changes for your employees' benefit, and mitigate or eliminate the negative effects.
The VoxPeritus team shares a deep passion for the value that we help our clients achieve. Therefore, your unique requirements and our strong understanding of your operational and strategic realities drive the solutionPlease Login (add)