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Praxis Work Health Research offers services to help transform the electronic workplace into a healthy, productive environment.
Our approach is interdisciplinary, bringing together ergonomics, physiotherapy, psychology and management to assess factors that affect the productivity and health of contact centre workers and make recommendations to improve the work environment.
Praxis Work Health Research offers a comprehensive workplace assessment using a survey researched and designed specifically for the contact centre environment (the electronic Job Stressors and Wellness Questionnaire - e-JSWQ).
Once employees have completed the survey, Praxis will analyse the results and make recommendations that can be used to make workplace change decisions intended to reduce employee turnover and improve their health. The metrics of success will be reduced absenteeism, reduced staff turnover and fewer work related medical claims. Benefits could include reduced training costs, higher employee productivity and reduced insurance premiums.Please Login