Primary responsibility is to source RFP’s, RFI’s for Call Center, Contact Center, IVR & CRM requirements. To analysis these RFP’s and then prepare RFP responses for the same. To give feedback to the Management of upcoming bids from various portal sites. To apprise them of Competitor’s activities and new development taking place in the Call Center, IVR market space. Recently began to use Lead management tools like LinkedInSales Navigator, Sendinblue, Hunter.io to generate specific leads.