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Kürşat Karadaş (0 Yrs in the industry)
Çağrı Merkezi İş Geliştirme Müdürü
Dicle Elektrik Dağıtım A.Ş
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About Me, My Hobbies & Interests!

2011 yılından beri çalıştığım Çağrı Merkezi sektöründe 90 dan fazla (Tüketim / Perakende, E-Ticaret, Finans, Enerji, Bilgi Teknolojisi, Teknoloji ve Telekomünikasyon, Otomotiv, Lojistik sektöründe ) kurumsal iş ortaklarımızın hedef, strateji ve isteklerine uygun nitelikte , proje yönetimi, iş analizi, süreç yönetimi, pazarlama ve satış stratejileri, iş akışları oluşturma, KPI ve müşteri / talep / şikayet yönetimi alanlarında çözümler sunarak çeşitli projelerde aktif rol aldım. Kullandığım metodolojiler Kanban, Agile, Scrum, Waterfall Bu projeler haricinde şirketimiz bünyesine kazandırdığımız ARGE Merkezinde İş Analisti Yönetici rolünde Teknoloji geliştirme alanında da deneyim ve tecrübeler edindim. Bu tecrübeler ile yola çıkarak sektörde teknolojik ve stratejik gelişmelerin takipçisi olan bir firma ile birlikte büyüyerek kariyer hedeflerim doğrultusunda ilerliyorum.

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