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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
If you share my passion for AMAZING CUSTOMER EXPERIENCES, I'd love to connect with you!
I love what I do! Everyday I have the pleasure of successfully helping Call Centers manage the balance of Customer Experience, Employee Engagement and Operational Efficiency. I can't think of any one sentence that would better describe my life passion! All three elements fit together like a puzzle, without one you will never have a successful Call Center. And most important without great customer experienc...Please Login