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Bambang Surya Putra
Director Operation Control Center Call Center
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Manager Digital Service of Retail Customer Care
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Member Profile

L. Jay Reinholt (20 Yrs in the industry)
Director, Account Management
Teleperformance United States
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About Me, My Hobbies & Interests!

High energy, results and detail-oriented, innovative, travel, financial services, credit card, telecommunication, high tech, and customer service marketing/consulting executive with more than 2 decades years of demonstrated achievement in all phases of business growth and development. Extensive knowledge of the global outsourced contact center / business processing. Demonstrated bold, dynamic leadership that consistently increases clientele’s share of market, improving quality of service and decreasing cost through a transformational approach . Creative problem solver and seasoned presenter at the C-Level. Innate ability to think outside the box, understand client's business drivers, and implement procedures and processes to provide solutions and achieve results.

Company Details

Teleperformance is a global provider in digital business services, blending technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including Trust and Safety services that help defend both online users and brand reputation. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. With more than 410,000 inspired and passionate people speaking more than 300 languages, the Group’s global scale and local presence allows it to be a force of good in supporting communities, clients, and the environment.
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Raj Wadhwani 🍁 ContactCenterWorld
(Verified Admin)
Ravi Parihar Teleperformance India
Naveen Kumar K Teleperformance India
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