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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Located in St Thomas Ontario, we are one of the world’s largest hotel and leisure companies. Our Brands include Sheraton, Westin, W, Aloft, Four Points by Sheraton, Element, St Regis and the Luxury Collection. We have been located in St Thomas for more than 6 years, having opened in 2003, and have a diverse group of departments that target all levels of guest interaction. We house more than 500 associates in 10 departments. We handle guest enquiries through varied channels, including chat and email. Throughout 2009 we experienced growth in a troubled economy, and expect that trend to continue in 2010. Please Login (add)