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Member Profile

Leona Ng (18 Yrs in the industry)
Senior Call Center Manager
Hong Kong Telecommunications (HKT) Ltd
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NEW!

About Me, My Hobbies & Interests!

I have been working in the Contact Center Industry in the past 14 years and I have been appointed as the Senior Contact Center Manager in HKT. I am responsible in running the Smart Living Center together with the Business Development Team in Contact Center. My pleasure to join the CCW event and represent HKT to share the best practices of Contact Center. See you all in Puuket!

Company Details

HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, and contact centers.

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