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Pragyan Roy
Vice President Contact Center Technology
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Lydia Velichko (10 Yrs in the industry)
HR Director of Contact Centers
Tele2 Russia
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Company Details

Tele2, mobile operator, appeared in Russia in 2003. Today the company provides the service in 67 regions for 44,6 mln of subscribers. Company products are simple and comfortable tariffs for both individuals and business entities. Tele2 ensures high quality service as well as high level of customer service. Tele2 Russia is a provider of NPS index (Net Promoter Score). Realizing the strategy “Lifestyle enabler” the company steps over the telecom industry and creates a new ecosystem of mobile service. In partnership with companies from different industry Tele2 introduces innovative products which reflects customer’s preferences and support their lifestyle.
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