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Almost every industry can benefit from speech; many common applications are now being speech-enabled, setting off a new preference of speech over traditional IVR services. July 23, 2004 5:00 AM
Meet with the President of ContactCenterWorld.com and fellow members in the area. ContactCenterWorld.com will present 20+ best practice ideas from award winners and also information about upcoming NEXT Generation Best Practice events and more. Venue ... Read More...
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