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Lucille Jackson | Personal Profile

Profile Details

Genesys
Genesys is a provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office, helping companies deliver fast and optimal levels of customer service with a highly personalized cross-channel customer experience. Genesys also prioritizes the flow of work to back office personnel resulting from any customer interaction, internal workflow o...
         

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2016 South Africa BPM Summit
The 2016 South Africa BPM Summit is South Africa’s flagship industry event and the largest international BPM Summit in the country.
The 3 – day long... Read More...