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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
WFM Wisdom features High Definition Forecasting. HD WFM methods eliminate all of the distortions inherent to Erlang methods. Schedules are granular & efficient. Web based. Feature rich. Easy to use.Please Login