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Member Profile

Marisa Bartlett (7 Yrs in the industry)
Marketing Manager
Cielo
46 Connections

NEW!

About Me, My Hobbies & Interests!

Family comes first for me. I am married to a wonderful husband and we have 3 children and two dogs. I love to read, run, and connect with family and friends. My mom is from Greece, which naturally means I love all Greek food!;) I believe in collaboration and being a team player. Working to help leaders resolve customer experience friction is important to me because of its far-reaching impact on customers' & employees' lives and revenue.

Company Details

CieloCX

The voice channel remains your customer’s preferred method for seeking answers to their questions. This overwhelms your contact center with too many repetitive, linear interactions which frustrates customers and overwhelms agents.

CieloCX is focused on helping companies improve their voice channel customer and employee experience. We connect your voice customers to digital journeys that resolve customer issues quickly, efficiently, and completely.

Cielo’s technology provides conversational AI applications which:
- Effortlessly deflect customers directly to self-serve resolutions that builds loyalty.
- Empower agents with guided workflows that elevate contact center performance.

We love to collaborate with customer service innovators, identifying opportunities where a small change results in a big improvement. And we do this with minimal impact on IT resources and voice channel budgets.